Customer Service Tips

What is good Customer Service?

Customer Service Tips for Avon Representatives

As an Avon Representative it is important to know that people buy from people that they know, like, and trust. It is important to establish a relationship with your customers and team members so that they know you are out there to help them and not just to make money. It’s important to build loyalty.

Quick Tips for Customer Service

Return phone calls, texts, emails as promptly as possible
Be a consultant and not just a sales person
Build customer loyalty by rewarding your loyal customers
Show you care about the person and not just their order

Ideas to Build Customer Loyalty

Offer discounts to your loyal customers
Offer small free gifts to your loyal customers
Offer samples when possible so a customer can try before they buy
Check in with your customers every so often and not just to get the order
Send thank you notes, messages, emails and also have thank you cards and/or notes for your in person customers
Treat people the way you would like to be treated if the situation were reversed

Representative Selling Tips:

Three ways to Shop Avon Online:
1) Shop my online eStore
2) Shop my online Brochure
3) Shop by Product # — Use the online Avon Brochures, take note of the campaign number and item number and then use the shop by product # option on your representative’s eStore.

Avon is the company that started it all when it came to direct sales! It has been around for 130 years! Avon offered women the opportunity to be CEOs of their own businesses and control their economic destinies 95 Years before the first woman was appointed to the U.S. Supreme Court…77 Years before the first woman traveled into space…76 Years before the first woman took the reins of a Fortune 500 company…34 Years before women in the U.S. had the right to vote… and 17 Years before the first woman won the Nobel Prize…

About Amanda Davis – My Avon Story

Mission Statement: My mission is to empower others to be their best selves both by serving customers to find products that make them feel beautiful inside and out and through mentoring other Avon Representatives both on and off my team to success in their own businesses.

Awards:

2018-I reached President’s Club sales level ($10000 in sales for 2018) and I earned several incentives to do with increasing my sales throughout the year.

2015-Spirit of Avon Award for sharing helpful tips with all representatives and showing the true spirit of Avon.

A little more about me: I was born and raised in Richmond, Virginia and still live locally. I have my Masters in Teaching for Early and Elementary Education and I am an early childhood educator. I have been teaching since 2012. I joined Avon in August 2011 in order to earn an income around going to college full time. When I first joined Avon, I had no idea what I was getting myself into and I had never heard of direct sales. My mother had actually been an Avon Representative briefly before I was born and she shared some about the company with me and said that I should go for it! I met with my mentor and she signed me up and the rest is history! Over the last several years, Avon has become a major passion of mine and I have enjoyed being able to share Avon and it’s products and missions with those around me.In 2013, I took an interest in expanding my online Avon business and since then I have been blogging and growing my Social Media presence. In 2018, I was honored by Avon to participate in three pilot programs to do with growing my sales online because of my growth in online sales. In 2018, I doubled my online sales over my 2017 online sales. Avon is truly loved by many and when you start sharing that online you can really see the love and support from others worldwide. Even though we can only serve customers in the United States and share the Avon opportunity with those in the USA, worldwide followers will find you on Social Media and the web. In 2015, I was awarded the Spirit of Avon award and I earned the coveted President’s Club sales level and my first Mrs. P.F.E. Albee figurine. Mrs. P.F.E. Albee was the first Avon Lady back when David McConnell (Avon’s founder) had the California Perfume Company (which later became Avon Products). In 2016, Avon Products North America was bought out and thus New Avon, LLC was born. I have been super excited for the new changes of New Avon, LLC! My goals in 2019 are to continue to grow my online presence, maintain President’s Club sales level and increase my sales over 2018, and add more people to my team A-Mazing Reps by helping others to start their own Avon businesses and build those businesses to be successful and help them reach their goals. I do not have a family yet, but my hope is that when I decide to start one I can use Avon as a source of income in order to stay at home with my children when they are small like my mom stayed home with me and my brother until we both were in school.

Join Avon:

In less than 5 minutes, you can start your own Avon business! Fill out the registration form and select which kit you would like to start with. You can use your free online store to start right away!

Sign up today at www.startavon.com Use reference code: adavis0493

Learn more about joining Avon

To shop Avon online, visit https://adavis0493.avonrepresentative.com

Amanda Davis, Avon Independent Sales Representative, United States